Can you hear me now? Nope
18.05.12
Five years ago, after enduring lousy call quality for too many years, I fired the phone company. The next day, I signed up for Vonage, a phone service that uses the Internet. A device the size of a short stack of CDs attaches to an Internet router, then to a phone. For a year or two, the call quality was passable - not great, mind you, but the folks on the other end of the line could hear me. Then it happened. Folks at the other end said I was breaking up, and when I wasn't breaking up, it sounded like I was inside a barrel. Calls dropped in the middle of conversations.
I replaced my phones with the latest Dect 6 Pluses, had my Internet provider (Time Warner Cable) run some tests on my cable line, and even had them boost my service to turbo mode, which cost another 10 bucks a month. I spent the better part of my youth trying to get help from Vonage tech support. At one point, a techie asked me if I could call back from another phone. I was paying $35 a month for garbled phone service.
Source: Bellingham Herald